Employers have historically found it hard to retain staff within the retail industry. Through working with Retail Skills Shop employers have the opportunity to discuss individual needs, training can then be customised to fit their business and ultimately build profit through workforce development and retention.

Retail Skills Shop is working to create a comprehensive service and has exclusive access to regional/area funding, programme details and development opportunities. 

If you require our assistance or would like to help provide valuable information regarding what the retail industry requires when training staff, please complete and return our survey.

Some advantages of training staff:

• Reduce staff turnover
• Increase level of service to customers
• Ensure return custom
• Attract new custom
• Heighten profile
• Ensuring more competitiveness with rival businesses.
  
  
  

Case studies
Training solutions/needs
Retail ambassadors
Questionnaire
Events and networking opportunities